The Ultimate Messaging Tool
This document provides information on the Telecom NZ eTXT service.
 | eTXT System Status
- eTXT Product Manager is David.Jobson@telecom.co.nz
- eTXT is not fully MNP compliant
- You can not use 021 or 029 numbers for billing so see Vantive Reso: - 12859 for instructions on how to setup dummy numbers for billing.
- Messages sent to with functional ported numbers may not be delivered although there are no known issues at this time.
- Contact Sudhir.Motwani@telecom.co.nz for information on when eTXT will be MNP compliant.
- Anti-Spam Legislation was introduced on September 5, 2007. Contact David.Jobson@telecom.co.nz for information on how this impacts eTXT.
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Quick Links
CSR Support Request
Need Assistance?
ALL FIELDS ARE REQUIRED
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To help your email get properly directed please ensure you provide the following information
- Your Full Name (as the email sender up the top there) and a correct email address
- Include your
- CSR Name/Login
- Details of the issue or question you have. The more information you provide the quicker we can assist you. In particular
- Customer Name
- Customer Login ID
- The date and time of the issue
- The mobile number that didn't get the message and was supposed to, or did get the message and wasn't supposed to.
- The content of the SMS message if it is message related.
- Details of the steps you have tried or actions you have before escalating the issue to Bulletin Wireless.
 | Help Us to Help You!
Details like date, time, nature of the issue, mobile number if it is a delivery question, the steps you may have already tried to fix things etc. are all be very useful. |
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