Executive Summary

Overview

Bulletin Mail provides a mobile extension to all your eMail accounts. Delivering a filtered push email service and providing an eMail address for your phone. So whether you are out of the office for a day - or taking an extended break - you'll never miss the messages that are important to you. Bulletin Mail supports all TXT and internet capable mobile phones. Bulletin Mail is being used today by many large organisations and individuals. Bulletin Mail is also offered directly by Service Providers under their own brand.

Business Challenge

Enterprises today are increasingly dependent upon email for all of their time-critical internal and external communications. However delivering important email to mobile professionals requires expensive and often proprietary technology. Most existing solutions also require extensive installation, configuration and ongoing support within both the enterprise's IT environment and to the remote mobile device. For most enterprise's and mobile professionals these costs have discouraged the implementation of business mobile email technologies.

Bulletin Mail provides a user friendly mobile e-mail service available to all handsets allowing users to send and receive e-mail messages on any mobile phone in real time.

Target Market

Bulletin Mail is a service aimed at

• Service Providers
  • Bulletin Mail enables ISPs to provide a mobile extension to all of the users' email accounts. It enables the ISP to broaden their product offerings into the mobile realm.
  • Bulletin Mail provides a user friendly value added service for mobile carriers. It enables the service provider to easily deliver a converged mobile email offering to its subscribers with minimal customer support requirements. Bulletin Mail supports all of a carrier's handset enabling the service to be offered to the mass market helping decrease churn and increase the ARPU.
  • The Bulletin Mail service for Service Providers can be hosted externally or integrated into an Carriers/ISPs network and billing environments. Service Providers are also able to apply their own branding to the Bulletin Mail domain and portal.

• Enterprises
  • Bulletin Mail easily extends enterprise email solutions. It is the perfect tool for Enterprises which are constantly wanting to improve their services and customer relations.
  • Bulletin Mail is a cost effective mobile e-mail solution as it doesn't require additional investment in hardware or high-end new handsets for its mobile workforce.
  • Enterprises can rely on the security of Bulletin Mail to receive important e-mails in real time.
  • Enterprise customers can centrally manage their Bulletin Mail users through the Bulletin Online provisioning and billing portal.

• Mobile professionals
  • Mobile professionals are able to aggregate multiple email accounts in one environment and selectively filter the email that they need to be notified of immediately on their phone with enhanced security.

Solution Description

Bulletin Mail features SMS pushed alerts with the ability to read, reply or compose email messages via SMS or within a mobile browser.

With a dedicated email address and the ability to access POP and IMAP email accounts Bulletin Mail offers all your mobile email needs in a simple to use SINGLE device. No need for IT infrastructure or new hardware, Bulletin Mail offers SMS alerts on all handsets and conforms to XHTML standards for simple mobile browsing on your phone.

Bulletin Mail Overview

Messages can be forwarded directly to your Bulletin Mail email address or pulled from existing POP3 or IMAP servers over secure SSL connections.

By combining forwarding, existing servers, and filter rules the user has full control over what messages go through Bulletin Mail. In addition to blocking SPAM, filter rules can be used to block unwanted, or uninteresting messages from being sent to the phone.

Message notifications are delivered as standard SMS messages and can be instantly replied to using Bulletin's patented mTAG reply path technology. For WAP users, Bulletin Mail can optionally include a URL inside the message providing quick andsecure access to the full message and any attachments (handset dependent).

In addition to push email, Bulletin Mail's External Server Processes (ESP) allows users to integrate with enterprise instant messaging networks supporting the IETF XMPP protocol and online calendars based on the WEBCAL standard.

Solution Benefits

Bulletin Mail is used today by thousands of users worldwide allowing them the flexibility to be on the move while remaining accessible to friends, family and the office.

Global Access

We are a global network access provider (NAP). We dedicate much of our time to ensuring global connectivity is optimized. We specialize in direct carrier connectivity to ensure that a wide range of features can be offered.

Features and Benefits

Technical Specifications

2-Way Messaging

We specialize in all forms of 2-way messaging. We use our patented temporary addressing technology to transparently return replies to Web, Email and API users.

Security

In today's security conscious environment it is important that communications are secured against intrusion whether it is willful or accidental.
Bulletin Mail offers the following as standard and additional layers of security may be implemented on a case by case basis if required (costs may apply).

Inbound Messages before Processing

For most corporate clients the main initial access point for Bulletin Mail is via the External Server Polling (ESP) process connecting to the corporate mail server over POP3 or IMAP. While the MS Exchange protocol is not natively supported, Exchange can be configured to provide IMAP access.
Security Options Available at this level includes ESP over SSL that provides industry standard encryption of user details and message content. You can also configure your corporate firewall to only allow IMAP or POP access from the Bulletin Mail server IP (219.88.240.64/27).

Hosting

Bulletin Mail is hosted in a physically secure co-lo with highly restricted access procedures for data access. All unflagged message details, attachments etc are deleted from the servers on a regular basis with users having the option to retain certain messages if necessary.

Message Delivery

Bulletin Mail connects to carriers and its selected aggregators over VPN connections using secure protocols.
It should be noted that transmission of the SMS message from the Carrier to the handset is over the SMPP protocol which is not secured and is out of the control of Bulletin or its' agents.

Web and WAP Browsing

Users have the option of receiving SMS alerts with HTTPS encoded URLs for encrypted WAP browsing (handset dependant) and may also browse the Bulletin Mail website using HTTPS for additional security.
Depending on the users handset they can set 'password expiry' periods to balance security against the need to enter a password to view each message.
Web users are required to enter their user ID and password to access their account details and messages.

Bulletin Wireless is the premium Global messaging service, the choice of Corporate organizations around the world.

More Information

For the latest information about our product and services, please see the following resources:

Web Sites

http://www.bulletinwireless.com/
http://www.bulletinonline.net/

Related Products

mQuery

Bulletin mQuery™ is a simple interface to a powerful SMS query management system. With mQuery™ you can setup automated responses to dedicated keywords with enhanced media management you can deliver 3G contact, calandar, video, audio and real-time internet information. Routing options include SMS to email and mobile aliasing. mQuery™ supports shortcodes and premium billing options.

With the global connectivity of Bulletin Connect and the extensive experience of Bulletin Wireless in this arena, mQuery is positioned as a low cost, easy to use system for SME, SOHO and growing corporate businesses.

Bulletin Messenger

Bulletin Messenger enables messages to be broadcast to many people instantly or targeted directly to individuals. It provides status tracking information and, using mTag^TM technology, reply messages are seamlessly linked. Bulletin Messenger delivers powerful web and email interfaces as well as integrating with the TXTmail PC application. Bulletin Messenger has proven very successful with large enterprises and SMBs. It is also offered directly by Service Providers under their own brand.

Case Studies

Bulletin Mail's international enterprise customers include...

• HSBC
• JP Morgan
• Level 3
• Carl Zeiss
• Ernst & Young

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