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What you need before you use Outlook 2007 Mobile Service

  1. Outlook 2007 installed
  2. An account with Bulletin.Net, and a subscription to our OMS or Messenger service.
    • To open an account and subscribe to our OMS service, click here.
      New accounts receive 5 free messages and then an extra 5 once you verify your mobile number so you can trial the service Risk Free.
    • If you already have an account but have forgotten the password, click here.
  3. Available funds or bundle messages on your Bulletin.Net account. To access your account, login in here.

Activate Text Messaging in Outlook 2007

To configure Outlook Mobile Service within Outlook 2007, either use the Quick Activation OMS link or follow the instructions below.

Quick Activation

gear_runOMS Quick Activation link

The web service address you need is https://www.bulletinmessenger.net/services/omsservice. You will also need your Bulletin.net credentials.

a) You will be asked if you want to add a service to Microsoft Outlook 2007. Click "Yes".
This will open the Text Message "Account Settings" window in your Microsoft Outlook.
b) Input your Bulletin Logon User ID and Password, which we sent to your mobile phone by Text Message.
c) Make sure "remember password" is ticked.
d) Test Account Settings to ensure that you have entered them correctly.
e) Save your settings by clicking "OK".

If your Microsoft Outlook 2007 was open when you completed these steps, you will need to fully close it by selecting "File" on the main menu and "Exit" and re-open before Text Messaging is activated.

NOTE: In some cases the computer may need to be re-started.

Manual Set Up.

a) On the Microsoft Outlook menu bar, select "Tools"
b) Click on "Account Settings"
c) Click on "New" (in the "Account Settings" / "Email Accounts" window).
d) Click on the "Other" button (which will highlight "Outlook Mobile Service Text Messaging")
e) Click "Next".

a) Type or copy this 'URL' link into the Web Service Address: https://www.bulletinmessenger.net/services/omsservice
b) Input your Bulletin User ID and Password, which we sent to your mobile phone by Text Message.
c) Make sure "remember password" is ticked.
d) Test Account Settings to ensure that you have entered them correctly.
e) Save your settings by clicking "OK".

You will need to close Outlook 2007 by selecting "File" on the main menu and "Exit" and re-open before Text Messaging is activated.

NOTE: In some cases the computer may need to be re-started.

Send a Text Message via Outlook 2007

Send a Text Message

a) On the main Outlook menu, click on the small arrow next to the "New" tab.
b) Click on "Text Message"
If "Text Message" has not appeared on this menu list, close down Outlook fully by clicking "File" and "Exit".
In some cases the computer may need to be re-started before "Text Message" appears.
c) In the Text Message window, input the recipient's mobile phone number in international format.
Examples: 18588123169 (for a USA number) & 442079692712 (for a UK number). Do NOT include a + sign before the number.
d) Or select recipients from your Outlook Address Book. You can send up to 10 recipients per message.
e) After you have typed your message, Click Send.

Select Individuals and groups you want to text message

You can send your Text Messages to one or more people:

a) Type in mobile phone numbers - in international format.
b) Or select from your Outlook Contacts by clicking on "Address Book".
c) Your individual and groups will appear in this Mobile Contacts window.

New Account - Maximum Messages

New Online accounts will have an initial message limit of 500 per day. This can be increased by contacting Bulletin.net

Automatically identify that the text message is from you at the start of every message

From within Outlook 2007
Why is this smart to do?

  • The recipients of text messages from computers will see those messages arrive from unfamiliar phone numbers.
  • This is because computer's are not assigned individual phone numbers.
  • But the automatic "signature" feature enables you to be sure all your messages start by identifying you as the sender.

    a) On the main Outlook menu click Tools
    b) Select "Options"
    c) Click on the "Mail Format" tab
    d) Click "Signatures".

On the E-mail Signature tab create the signature id for your text messages:

a) Click on the "New" tab, and in the pop-up box that appears create a name for your text message signature (e.g. "TXT ID") and click "OK" to close the pop-up.
b) In the box underneath "Edit signature", type the signature you wish to appear (e.g. "From:" and your email address or your name and "via pc").
c) Click "Save".
d) In the box next to "E-mail account", click the arrow tab and you will then see your Bulletin Text messaging /Outlook Mobile Service account. Click to select it.
e) In the box next to "New Messages", click the arrow tab and you will then see the name you gave to your text message signature option. Click to select it.
f) Click "OK" to save and activate your text message signature selection.

When you open your text message window it will now automatically have your identifier:

Set and preview the maximum number of text messages you want to send each time

Text Messages have a maximum of 160 characters. You can send longer messages, but they will be sent divided into two separate Text Messages:

a) You can see how much of your message fits into a single Text Message by clicking on "Preview Pane" in the menu bar.
b) The "Preview" box shows how much of your message will be included in each Text Message that is sent.
c) You can set your maximum Text Messages by clicking on "Maximum Messages".

Take Note
If your Outlook client is set to use a UTF-16 language (Chinese, Cyrillic etc), your character payload decreases to 70 characters in the first part, and 134 characters in the second part.

This means if you send a message that is 100 characters in a UTF-16 language, you will be charged for 2 messages.

Forward your emails as text messages

You can forward on an email to someone else as Text Message very easily.

a) Open the Email you wish to forward and click on the little arrow underneath the "Forward" icon.
b) Then click on "Forward as a Text Message".
c) Your Text Message Window will open with the contents of the email already included. Input or select the recipients mobile phone numbers and click send.

Schedule text messages to be sent later

You can schedule to send your Text Messages at a set time:

a) Click the box to the left of "Schedule Send" on the menu bar.
b) You will see a "Scheduling" bar appears underneath the "To" box. Select your date and time you want the message to be delivered.

Replies

Replies to your Text Messages arrive in your Outlook Email Inbox (the Email address you selected in your Bulletin.net account).

Retrieve, View and File your Text Messages along with your Emails.

Get alerted by text message that important emails have arrived

Note: You must be logged on to your email account for this function to operate.

Need to know immediately that an email has arrived from some people? Never want to miss an important email? Outlook enables you to get Text Message alerts to let you know important emails have arrived.

You simply select the people or subjects that you want to be alerted about. A copy of the email will then also be forwarded to your mobile phone as a text message. The start of the email will appear in the text message, up to 160 characters just like a normal text message. This is typically more than enough to know what the message is about. You can elect to get more of the email message by breaking it into a series of text messages if you wish.

a) On the main Outlook menu bar, select "Tools"
b) Click on "Options".
c) Select the "Preferences" tab
d) Click on "Notifications".

The "Outlook Mobile Notification" window will be opened.

a) In the box next to "Forward to mobile numbers", input your mobile number.
b) Click the box next to "Forward messages" to confirm.
c) Select the people you want to be alerted that their email has arrived. Click on the "Select" button to open your Contacts address book. Select Individuals or groups and click "OK".
d) Type in words which if they appear in the "subject" of your emails will be sent to your mobile phone.
e) Click "Apply" and then click "OK".

You can also receive more than the first 160 characters of your emails. Elect to have more of each email's content delivered by receiving further text messages (160 characters per text message).

On the menu bar, select "Tools" and click on "Options".
In the "Preferences" window, click on "Mobile Options" and the window will open.
a) Select the number of Text Messages per email you wish to receive and click "OK".

Get text message reminders of your Outlook calendar meetings

Note: You must be logged on to your email account for this function to operate.

Never miss an important event by getting Text Message alerts to remind you about your upcoming Outlook Calendar schedule.

On the menu bar, select "Tools" and click on "Options". In the "Preferences" window:

a) Tick the "Default Reminder" box to request notifications and reminders (note this also delivers them as pop-ups in your Outlook).
b) Select how far in advance you wish to be reminded.
c) Click on "Notifications".

The "Outlook Mobile Notification" window below will be opened.

a) In the box next to "Send to mobile numbers," input your mobile number.
b) Click the box to confirm you want to receive your reminders on your mobile phone.
c) You can also receive text message reminders of some or all of your following day's schedule. Tick the box next to "Send next day's schedule" and then select how and when you wish that to be sent.
d) Click "Apply" and then click "OK".

Outlook Mobile Service FAQ

Bulletin TXT Outlook 2007 - FAQ


unknown Where's the User Guide?

The Bulletin TXT Outlook 2007 User Guide can be found here.


unknown What's the web service address for OMS?

The web service address for OMS is https://www.bulletinmessenger.net/services/omsservice


unknown I'm having issues getting this to work with Sharepoint

The most common issues with getting Outlook Mobile Service to work in Sharepoint are importing a root certificate and creating a trusted root authority. These are covered by Microsoft here:

http://technet.microsoft.com/en-us/library/ee428323.aspx


unknown Where can I download the root certificates?

We use digicert for our Outlook Mobile Service, you can download the root certificates at https://www.digicert.com/digicert-root-certificates.htm

In addition please download "DigiCert High Assurance CA-3" certificate from the same URL under intermediate certificates.


unknown Can I send in different languages?

Yes. Outlook Mobile Service will send whatever language your Outlook client is set to use. Some languages may not display correctly on some handsets and carrier networks.

Take Note
If your Outlook client is set to use a UTF-16 language (Chinese, Cyrillic etc), your character payload per SMS message part decreases to 70 characters in the first part, and 134 characters in the second part and 201 in the third part.

This means if you send a message that is 100 characters (for example) in a UTF-16 language, you will be charged for 2 messages


unknown I'm replying to messages, but they are not being delivered to the recipient

Microsoft Outlook Mobile Services are specific to Outlook 2007 and later. Replying to a message from a non-Outlook email client means the message will not be delivered to the recipient. The reply must come from Outlook 2007 or later.

Further, if you send a message, receive a reply and then reply to the reply, the message will not be delivered. This is a limitation of the Microsoft Outlook Mobile Service. Rather than replying to a reply, you will need to send a new message to the recipient.


unknown My text messages won't send or aren't received.

  • Make sure the recipient's mobile number is entered in International Format. All Bulletin.net products and services require recipient numbers in International Format. You may need to update your contact details accordingly.
  • Ensure your credentials and the Outlook Mobile Service address are entered correctly. See here for more detail.
  • Make sure you are specifying a new text message, not a new email. Clicking the New button will create a new email by default. You need to specify a new text message. See here for more detail.


unknown I don't see the Text Message option in the New menu.

  • This option will only be visible if you have correctly configured Outlook Mobile Service. See here for more detail.
  • If the service has been confgured correctly and you still can't see the Text Message option in the New menu, Mobile Service may have been disabled through a system policy. You will need to check that the Outlook Mobile Service is an active add-in in the Outlook Trust Centre. In Outlook, go to the Tools menu and select Trust Center. Then select Add-ins and make sure that Microsoft Outlook Mobile Service is in the Active Application list. If it's not there, click the Go button to manage your COM Add-ins and activate it.


unknown There is no body in the reply messages I'm receiving.

  • This is likely to be caused by anti-virus software, especially if it is running an Outlook/Exchange plugin or similar. Disabling the plugin should resolve this. Currently, this is a known issue with Avast and AVG software.


unknown The messages I send arrive from different numbers.

  • To enable all your messages to be replied to, and in any order, the messages arrive from one of a many Bulletin numbers. The number it arrives from depends on the network and location of the recipient.


unknown I would like the message to use my mobile number.

  • Unfortunately, this is not possible. You can add a signature to your messages to identify you. See here for more detail.


unknown I receive an "Insufficient Funds" message after I try to send a message.

  • You have either used up you free trial messages or have no funds in your Bulletin account. Please login to check your account and make a payment if neccessary. To login, go to www.bulletin.net and click the login button.


unknown I have closed my account but I'm getting error message from OMS.

  • If you have set up Outlook to use the Mobile Service to forward calendar alerts etc. to mobile as SMS, Outlook will generate an error as you no longer have an active account. To resolve this, ensure that you also remove the service from your Outlook client.
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