Access Keys:
Skip to content (Access Key - 0)


Bulletin TXT Outlook 2007 Mobile Service - Web Console

The Web Console for the Outlook 2007 Mobile Service (OMS) provides a way to review messages that have been sent and received using the server and to add additional users to and account.

Features

  • Review all messages sent and received from Outlook 2007. This includes replies sent from the receiving mobile phone which are sent to your registered email address.
  • Create and manage additional email user accounts. These new linked email accounts can send and receive messages, but the per message billing is deducted form the main (master) account.
  • View messages for by date range
  • View messages for an individual mail account.
  • View account message usage statistics.

Accessing the OMS Web Console

To access the OMS Web Console follow this link (http://outlooktxt.bulletin.net/console) or enter the full URL in your browser address bar.

To login use the same user name and password that you use for accessing the OMS server itself from within Outlook 2007. You will have received your username and password when you first signed up for the OMS service.

Navigating Around the OMS Web Console

Accessing individual screens within the web console is accomplished by using the menu bar of the left of the web console. Each menu item is listed under a section header. To access a screen simply select the desired menu option and the screen will appear. If you have not already logged into the web console you will be first promoted to do so.

More Help

Logging In

To access the OMS web console you first will need to login with the username and password received when the original OMS account was created. This account is referred to as the master account.

Viewing Your Messages

Messages sent from any OMS account (master or a linked email account) can be view form this screen. The screen defaults to showing messages from the master account only. This can be changed by selecting the desired email account to view form the drop down menu option labeled 'Messages For' and then selecting the View... link. This will refresh the display with the messages for that user.

The web console will show up to 100 messages at a time divided in to pages of 10 per page. The extra pages beyond one can be view by navigating with the next and previous page links or by selecting the page number from the list of available pages of messages at the bottom of the screen.

Note: All messages both outgoing (to a mobile) and incoming (from a mobile) are displayed in date order. To view only incoming or outgoing use the 'sent only' or 'received only' menu options. To view messages by a specific date range use the 'View By Date' menu option

To view a specific message click on the message text link (highlighted as a URL link). This will display the full message in a new screen.

The status column of the message list displays the current state of the message. This state can change if the message is delivered or discovered to be undeliverable during the process of view it.

Message status are indicated by color, but also displayed in full in the message detail screen.

  • Blue: Message has been successful sent but not yet acknowledged as received by the mobile. Note: Some mobile networks do not notify when the mobile receives the message so some messages will stay blue even if they have been received. This is true of email replies as well.
  • Green: Message has been sent and received by the mobile.
  • Red: The message has not been sent. This usually indicates some problem with the destination mobile phone number.
  • Grey: The status is currently indeterminable.

Adding A New Email Account

Additional email only account can be created to allow multiple users to share one OMS billing account. Only the master account can create or remove new email accounts.

A list of active email users linked to the master account can be viewed by selected the 'View All' option fro the menu bar. Selecting this option will present a list of email accounts as shown in this screenshot.

When creating a new email account and unique username and password must be supplied. These credentials are used to configure the OMS service within Outlook. Refer to the manual setup section for information on how to do this.

Each email account requires a email address to be entered. This email address is the destination for all replies sent from the mobile. Mobiles can only replies to messages that are sent.It is not possible for a mobile to originate a new message to a OMS user.

The mobile number for an email user is optional, it is only mandatory for the master account. user.

Changing Your Details

Some details of the master account such as the the password, email address and mobile number can be changed using the Account Details screen.

Enter the new value for the field and select the save button to confirm the changes. The changes are store and will take effect immediately so if you have changes your password ensure that your Outlook 2007 OMS settings are updated at the same time.


Adaptavist Theme Builder (3.1.4) Powered by Atlassian Confluence, the Enterprise Wiki. (Version: 2.5.2 Build:#807 May 20, 2007)
Important Links: --- Bug / Task Tracker --- CRM System --- Bulletin Online --- SDK --- Glossary --- FlexTXT --- Ask the Oracle